Weird connection problem with Xbox Live

Hi,

I've got a weird issue with my xbox/ xbox live recently. Whenever I start up a game and play it randomly disconnects me (this is rather common) but when I go back to the dashboard it connects me back to the party I'm in (I can talk, manage party, etc...) however my dashboard tells me I'm not connected to xbox live. Switching the xbox on and off resolves it... until I start up another game. Does anyone here have a similar problem/issue? And if so, a possible explanation or solution?

Thanks in advance,

Greets, Kenny

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi K3nzz0!

First off I would suggest clearing the cache. Here is a guide to help you out.

Then download/recover your gamer profile from LIVE servers as follows:

Press X to sign out of your profile.

  1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
  2. Select Download Profile.
  3. Enter the Microsoft account associated with your Xbox LIVE gamertag.
  4. Enter your Microsoft account password.

Hope that helps!

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