We couldn't get your latest saved data

Ever since I updated to the new "windows 10" look I keep getting messages "we couldn't get your latest saved data" when I try to play any games.

I have factory reset my Xbox 1 already and it didn't bother me for a day, and today I try to play the Battlefront beta and its saying that again. I tried to play GTA V and Halo MCC and both games told me the same thing. Is their anyway I can fix this or am I going to not be able to play any games until they fix this in -insert amount of weeks until they release it fully-?


Question Info

Last updated July 4, 2018 Views 18 Applies to:

Heya mate,

That sucks to hear :( Your best bet is to head over to the preview program support forums, where you can get some help from the support agents who are responsible for the preview program. I've linked the forum for you below, but if you can't access it, please let me knwo and a support agent will be along to add you to that forum :)




Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.