We could not get your family info from Xbox Live. 0x80bd0004

Im having the exact same problem!! I just get this message when i try to fix it : 'There was a problem, We could not get your family info from Xbox Live. 0x80bd0004' and I cant play any games because of content restrictions on my Xbox one.

SOMEONE PLEASE HELP!!

 

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Last updated July 4, 2018 Views 30 Applies to:

Exactly the same for me :( LIKE EXACTLY!

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ive got that to and it seems a cant do anything on my xbox one cant even play a dvd

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This would be great if someone could answer this question lots of people are having problems with it.

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Come on Microsoft!! Its been over 2 weeks since launch and i am still waiting for a fix for this!! I do actually want to play the games i own for this Xbox one...

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anyone fix it yet?

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Hey there DevotedStorm770!

Please go ahead and create a new thread if you haven't already.  This way we can provide support specifically tailored to you.  Be sure to include the details of the issue as well as any troubleshooting steps that you have tried.  Thanks in advance!

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