Wasted my money on Xbox dollars

I loaded my account with $$ for the purchase of xbox LIVE day one package only to find out that I can not use that money on it. I am being forced to buy another 60$ worth of items just to get what I want. There is NO indication on my card that I purchased. I'm about a half second away from canceling my xbox one order.


Question Info

Last updated July 5, 2018 Views 3 Applies to:

This is why you should always read things. The faq states that money put on your account can not be used to purchase LIVE gold accounts. You could give phone support a try. Explain what happened and they MIGHT have some answer for you, but I can not say that with any certainty. The number for the US and Canada is 800-4MY-XBOX.

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