Warranty is worthless

I sent in my xbox one to have the disc reader fixed as my xbox one was have trouble reading games. All the while, I was under 2 year extended warranty so this issue should have been covered. Instead, the xbox was sent back to me two weeks after I sent it in not repaired and in worse condition then I sent. I was told that my xbox warranty is voided, because APPARENTLY it had been opened and "tampered" with despite the sticker on the back still being there from the time I had purchased it. My two year warranty has just expired yesterday and I received the xbox today from the mail and I was told that for the xbox to get fixed, i would need to pay. I am a bit frustrated that my xbox came in WORSE condition than it was sent in. The games I would put in the xbox would go in all the way before I sent it in. Now, the games wont even go in all the way and stay stuck half way in and out of the xbox.

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Hey Yamato Katana! For further assistance with the repair issue, you will want to contact support here. Please post back and let me know how it goes!


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Mister CiZl

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.


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