WARNING Burning KINECT Camera

My kinect camera was operating weirdly today and was not responding right. Later it stopped working and when I picked it up to see what was going on IT BURNT MY HAND.  The camera actually got so hot it burnt me. Im really lucky I didn't leave it alone to burn my house down.

So far support has been unresponsive so I just wanted to warn everyone that this might happen

 

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Last updated July 4, 2018 Views 2 Applies to:

This sounds very odd. I would go ahead and register your console at http://myservice.xbox.com and order a replacementKinect

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It didnt let me order a kinect it told me to contact support, so I went to chat. They guy was not helpful and said he would have support call me. A half hour later I went back to chat and that rep told me they wouldnt call me, and that I had to call them... I cant tell what is worse the xbox one or the support for it, this isnt even my 5th major playability issue

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Did the fan on the back of the unit stop working?

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While I noticed the unit gets hot and maybe it really did burn your hand I doubt it would burn down your house. It would most likely smoke and or then die out before it caught fire. I am surprised how much is going on in that thing as it even needs a cooling fan. Crazy to think that it uses so much power. I hope you get it figured out with support.

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I dont know if the fan stopped working, thats what I was trying to see when I got burnt

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don't use chat, talk to someone on the phone. I've had to get in contact with customer service more then a few times in the past few days, and the people on chat are completely useless.

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Hi all I have a link that supports this gamers claims and here it i, if it is not a clickable link you will have to copy and pasted it to main search bar of whatever internet browser you are using.

www.kotaku.com.au/2013/11/one-of-the-hottest-componets-of-the-xbox-one-will-surprise-you/

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Hi all I have a link that supports this gamers claims and here it i, if it is not a clickable link you will have to copy and pasted it to main search bar of whatever internet browser you are using.

www.kotaku.com.au/2013/11/one-of-the-hottest-components-of-the-xbox-one-will-surprise-you/

Sorry for the double print but had to correct spelling error.

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