waranty repair time

i had to send my hard drive back for a warranty repair, how long does it normally take for it to be marked as "Order Received" under repair status? according to the tracking number it was delivered over a week ago, on the 13th, but the repair status is still "Waiting for Accessory"

i did put the SR# on the package, and had a copy of the invoice packed inside as well

Waiting for Accessory
 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hey D Dot, the shipping information may not always reflect the status of the product once it hits the repair center. The overall process should take between 2-3 weeks, so please let us know if it gets to be much longer than three.

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yeah, i wasnt sure if they checked them in as they arrived, or if they just chucked them in a pile until they could actually process the order

hopefully thats the case, i cant afford a new hard drive right now, and you really learn how spoiled you are when you have to play straight off the disc lol

guess ill be back in a week or so if i havent heard anything

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From previous experience on sending multiple consoles back,. 2-3 weeks is right. Most of the time it was right at 2 weeks.

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well the status just updated from waiting for accessory to order shipped this morning, looks like ill have the HDD back in time for Skyrim :D

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