Hello Xbox support.
I have a very complicated problem and I really need your help with this issue.
I used to have a microsoft account (e-mail adress) but it was hacked and I was forced to change it into a new one.
However I forgot to switch from the old to the new email in my Xbox settings (Xbox live).
I kept playing and now after a long time I want to change to the new email in the Xbox live settings.
But to change my account I have to enter the currently assiociated password and the problem is that I don't remember this old password.
The e-mail adress assiociated with my current Xbox live profile is not in use so I can't reset my (old) password?
I just bought FIFA 14 and I need to sign in to Xbox live to use some of the new features and downloads but I can't do that because I can't remember the password to my Xbox live account.
Please help me anyway possible!