Want download my gamertag to console

Xbox directed me to change my gamertag lastnight during a game and kicked me out. So i changed my gamertag as directed and then insturcted me to redownload my new gamertag. so i tried doing that and it would download 1/3 of it and stop and say sorry xbox live profiles cant be downloaded at this time please try again later with a code 80151006. Xbox customer support doesnt have an ideal to what to do


Question Info

Last updated July 4, 2018 Views 7 Applies to:

Hi there!  Are you still unable to download that account? If so, please restart your home network.  Also, please check your system hard drive for any corrupted profiles and go ahead and delete those as well.  Let us know how that goes!

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