Video Playback Not Working. Mostly Green Screen With Heavy Pixelation.

Hi,

Video playback isn't working. All I see is a mostly green screen with heavy pixilation. Audio works fine.

This affects video playback in Amazon Instant Video, YouTube, ESPN (just video playback not the app bar, etc.).

This does not affect games so far (cut scenes in Forza and Ryse play without issue), does not affect the dashboard, or Live TV.

Anyone else having this issue? Any solution?

 

Question Info


Last updated October 13, 2018 Views 228 Applies to:

Hi, i hâve the same problem. Any help is welcome

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Some news ?

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I was able to resolve the "green screen" issue by shutting down the XBOX and then unplugging it for 30 seconds. Once I pluuged it back in and powered it back on, the issue was resolved.

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Is There anymore help on this issue? it has started on my xbox and won't go away for the last two weeks.

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Hello,

I will need you to call Xbox support. If you need the number for them please tell me what country you live in please.

Thanks.

||Xbox Ambassador||Enforcement United||YouTuber||

Remember to leave a Like if i helped you out! And check out my Youtube channel if you want!

www.youtube.com/.../darius181818abl

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Hello,

I will need you to call Xbox support. If you need the number for them please tell me what country you live in please.

Thanks.

||Xbox Ambassador||Enforcement United||YouTuber||

Remember to leave a Like if i helped you out! And check out my Youtube channel if you want!

www.youtube.com/.../darius181818abl

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Hey there Clemson Doode!

Sorry to hear about the green screen troubles you're having. So that we can best help out please be sure not to bump older threads and instead create a new thread detailing what's going on. Thanks!

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