Video output issue

I booted up my xbox one today, but it seems to be having a video output problem, my tv screen stays black.  I tried swapping out HDMI cords and changing HDMI ports im using but it is still just a black screeen. any suggestions for a fix?

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

Jrdnw,

 Try power cycling your console to clear the cache and reset the network card. To power cycle make sure the console is on, then hold the console power button for 8 seconds until it turns off, then wait 30 seconds, then turn it back on again, and see if this fixes the problem for you. Let us know how it goes.

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