Video, Music and Apps not available after going Gold

Hi guys

I have just bought a new X360 Slim 4GB with kinect. I always fancied online gaming so I thought I'd give it a go and bought subscription for 3 months.

I bought the code online and it was marked PL/EU compatible (I'm Polish living in Germany right now). Everything went OK and I am able to play online and download game demos. However the video's and music markets have both dissapeared and in apps section there are only 3 apps available (I would imagine that they're preinstalled). I don't get any error messages and the localization is set to Germany and language to Polish.

When I use my wife's profile (not upgraded to gold) the video and music markets are all there but cannot access them as the damn thing keeps asking to upgrade to Gold. 

Please help as I got only a part and paid for the whole thing

greets

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

Here is the list of TV/Music apps

majornelson.com/.../the-future-of-tv-begins-this-week-on-xbox-360

And what countries they are available for.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

well you would need to create a german account

as video and music services tend to be region specific along with certain baned games

germany only allows USK versions of baned games

this article covers your issue

http://forums.xbox.com/xbox_forums/xbox_support/f/27/t/153165.aspx

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

thanks for a quick reply

So the only solution for me is to create a new account and say bye bye to my gamertag and whatever Gold subscription I have left? Did I get this right?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

yes or you can always use the current account till it expires as the ms points and subscription time is not transferable

the other account can be silver but some services require gold

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.