Video Chat Trouble

I hope someone can help...

Back before the video chat update to the kinnect app, i could connect to my girlfriend in the usa. but since the update last year we cant can't connect to one another.
i've opened the ports on my router for the kinnect but stll can't connect.

what happens is when i send her a video kinnect chat, it just says connecting but it ends. When she sends me one she can see me for like 30 seconds then ends but on my side i just says connecting.

anyone know any reason why this is happining or know how to resolve this??

Many Thanks



Discussion Info

Last updated July 4, 2018 Views 1 Applies to:

I would just like to add that my girlfriend has opened the ports on her router also. and i've put my 360 straight into the modem and we still cant connect to each other.