Video and audio glitch

When I am watching a DVD or streaming netlfix the audio and video glitch every 5-20 seconds randomly, and it doe snot do this while playing games, or say watching the halo 4 Spartan ops short movies! does anyone know what causes this. I have tried clearing the cache.

thanks for the help

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hello, have you checked the AV cables to make sure they are correctly setup with your specific TV? It could also be a TV specific setting as well. If all else fails , you could reset the console display settings. Take a look at this link for all the details you will need concerning this issue. support.xbox.com/.../image-on-your-tv-is-unclear

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Have you checked your AV or HDMI cables? Try and make sure all cords are plugged in properly, and make sure your video settings on your xbox are correct. Make sure you are using the correct Hz setting.

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