I've been trying to cancel my Xbox Live account for 2 weeks now, but every time I go to xbox.com I've been getting this screen: http://dl.dropbox.com/u/9913244/sitedown.png
I must have tried 5 or 6 separate times in the last two weeks to get in and close my account. Today I get an email that I've been automatically rebilled for the next 3 months! I don't think this is right, so I would like to have the latest charge refunded and then I'd like to close the account. I fortunately figured out a backdoor way to get into the Xbox forums via the Windows Live site, but your website ought to be working correctly regardless. I'm holding off on closing it now until I hear back via this forum or some other way.
"Bobby the ****"