I bought a second controller so my son and I can play Marvel Lego Super Heroes. I have spent the entire day trying to get it to properly pair with the console and in frustration almost given up. It acts like it pairs, the flashing light goes solid and all that. But the controller does nothing past that.
UNTIL I plug it into the USB port to try and pair it, in which case it works just fine. Can move around the UI along with the first controller and all. But as soon as I unplug it from the USB it stops working and even re-pairing it at that point doesn't get it to work again.
I changed batteries 3 times. I have tried the Kinect pairing and the manual pairing. I have tried pairing it with no one logged in, and with just myself logged in or just my son logged in. Absolutely nothing wirelessly works even though the controller light is solid. It only functions properly when plugged into the USB port.
Now comes the bizarre part. If I completely power the Xbox One down, not instant-on, the non-working controller will actually POWER THE CONSOLE ON. But then it still won't do anything past that. If I have the console in standby it won't do it.
Is this a bad controller? Is there a controller profile on the Xbox One I can go in and delete and start over? I'm at a complete loss here and I'd hate to have the send the controller in to be replaced.