Verification code

hi

 I want to turn off the auto renewal but i haven't received any verification code in my email. i tried many times but there is no code.

 

Question Info


Last updated July 5, 2018 Views 6 Applies to:

Hi there,

to be sure please check if the security proof has the correct email address. Also be sure to check your spam folder.

You can check and manage any security proof here: account.live.com/.../manage

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Keep in mind that if you can't turn it off yourself, you can also contact Xbox Support, they should be able to turn it off for you. To contact them use support.xbox.com/contact-us and use the callback request or Microsoft chat option.

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i tried to get a code as well no email yet grrrrr

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