using "credit" to pay for Live membership?

we just redeemed a $60 card into the account, now how do we use this credit to pay for xbox live?

We don't seem to be able to choose this credit as a means of payment?

What's the trick/ issue?

Thx.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

That currency can only be used to purchase content on the marketplace, not gold. Gold can only be purchased with a credit card/paypal or by purchasing a prepaid subscription card in a store.

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you have got to be kidding me... that's obnoxious

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It's a miscommunication from Microsoft to the consumers about that, but that is why there are 2 different cards for 2 different things.

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I donno how it can be a miscommunication

For one to buy subscription from the dashboard or any company period you need a renewable credit

Ms points has never been a renewable credit nor has it ever been allowed to be used for subscriptions

Your only option for one time payments has always been prepaid subscription cards as that's how they are designed

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