Using HomePlugs with Xbox 360 S

Hi!

Can anyone pass on any words of wisdom about getting Xbox to networked wired over a HomePlug network?  I have a HomePlug 1.0 network running at 85 Mbps, and have several PCs/laptops running XP and Win7, a Humax PVR and a Samsung smart TV all happily connected to the internet (via a Linksys WAG120N router) over this network, so I have a fair degree of confidence in it.  However, my Xbox, alone of all my networked appliances, can't connect to the router - it repeatedly fails at the first stage of the Connection Test.

I don't believe I have a hardware fault with the Xbox, because, if I connect it directly to the router, connectivity all the way through to Xbox live is perfect.  Its also not down to the electric socket I plug the Xbox's HomePlug into - if I connect my XP laptop to the same homeplug+cable+electric socket, everything is fine.

Any thoughts?  I saw a post on the internet that suggested that perhaps IGMP versions or packet sizes could be the issue, but I've no idea how you would go about tweaking these on an Xbox.

Many thanks

Steve

 

Question Info


Last updated July 4, 2018 Views 10 Applies to:

Hi

Some homeplugs don't get on with the Xbox, can you check to see if there is a firmware update available for your homeplugs?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

A sequential power cycle is the first step in clearing connection problems, and the order and timing of the steps is important to success:

 
1) turn off the Xbox then
2) unplug power from the router (Some folks have a combination modem-router AKA 'gateway' or only use a modem with no router. If either, skip steps 3 & 6).
3) unplug power from the modem.
4) Wait at least 5 minutes then replug the modem/gateway power.
5) Wait 'til the light on the front of the modem/gateway which says ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. If you have a gateway instead of a modem and router or a modem with no router, then when that light says it's ready, skip to step 7.
6) Wait until the WiFi light on the router is on; you may not use WiFi, but it's still a good indicator your router is finished booting up.
7) Turn on the Xbox.  For more background on Ports, see http://whatismyipaddress.com/port

 
If the problem persists, please send us the info we need from http://forums.xbox.com/xbox_forums/xbox_support/f/9/t/155724.aspx so we may work on this further.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.