As I have been on hold with Microsoft Customer Service for the past 35 min I decided it would be a good time to warn any potential Microsoft Online Store customers about purchasing Xbox One consoles off the site. I have had a horrible Day One experience. LIke most who ordered from the Online store you received an email with a tracking number for you to track your package to your doorstep. Like most I checked the UPS site religiously. When I got the notification that the package was received, it said "Left at door. " My mother who was home at the time never heard a doorbell, and never signed for any package. When I got home from work my neighbor said he recalled that a UPS truck had been in the neighborhood around 12 oclock. He then went to say soon after a black truck pulled up in my driveway but he didnt think anything of it. My console which was left on a doorstep like some orphan was kidnapped, stolen, in broad daylight. My frustration and anger lies with two people. Microsoft and UPS. Microsoft chose UPS as their vendor. Not only that, they ordered UPS to forbid customers, if they request, to pick up their package from a UPS store where you have to present an ID and sign for. They made it so my Xbox HAD to get shipped to my residence, in the middle of the day, when the whole neighborhood is at work and school. Thats poor logistics. Microsoft also failed to require UPS to request a signature from the reciepient. A product of high demand and value like the XBOX one should not be left on some door step, with out a signature. It costs half a grand. I filed a police report which I know is futile and filed a report with Microsoft. They said they would get back to me in 72 hours. This is logistical failure by Microsoft and UPS and I will never order a product from a Microsoft Store again.