Upgrading to a Family Account

I've been a Gold subscriber since 2004 and my Wife has had her own gold account for the last 2 or 3 years.... with the Family Gold plan I figured it would be great if we could sign up for that instead and then have a couple of extra gold accounts that our friends can use when they visit.

My question is this... if I sign up as the primary account, what happens to the remaining subscription time on my Wife's account?

I had assumed that I could simply identify both accounts and since I've already paid for $120 worth of Gold subscription it would just average the remaining time and I'd pay the $99 re-up a when time ran out.

Going through the process on Xbox.com however they want me to pay $45 to upgrade my account to the family plan, and that's fine IF I get credit for the remaining subscription balance on my wife's account when I add that to the family plan as well.

I couldn't find anything in the documentation that told me anything about what happens to subscription time for anything but the primary account.


Question Info

Last updated July 5, 2018 Views 0 Applies to:

You will be credited whatever gold time you have left.

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