Upgrading a Child Account to an Adult account without the Parental Control?

Hi.

I set up an X-Box Live account a few years ago when I was 16, and got my Dad to make a parental Windows ID so I could use the service according to the Terms and Conditions. Now I am 19 and I'd like to remove the parental controls on my account. However my Dad has lost his Windows ID information (He only used it for the parental account) which... signficantly complicates things. Is there any method I can use, or any person I can contact to promote my account? Any help would be appreciated.

Thanks in advance

xp194

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

If you are over 18, all you need to do is Promote your child account. You can find steps in our Age Sticky (forums.xbox.com/.../31.aspx).

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