Upgrade VISA information from XBOX will charge me hk$8 ?

I just update my VISA information from my XBOX : Setting - Account - Managing Payment, but after I successfully update the expire date of my VISA, I get a SMS from banker that there are hk$8 just spent from my VISA. I brought nothing but just modify my VISA information. Plz tell me what is going on.

Question Info

Last updated July 4, 2018 Views 7 Applies to:

Hey there!


Are you positive that this is a charge from XboxLIVE? If not, may be try and contacting your bank / banker to see if they can tell you. However, if it is a charge from XboxLIVE of which you are not sure about, and certain you didn't purchase anything (such as membership for gold etc...)  then go to phone support on the Contact Us page! There you can request a call, and they will call you within the approximate wait time given (if in opening hours)


The contact us link, is for the U.S - if you're not from that country, simply scroll down on that link, click United States, and change it to the country of your residence! :)


Hope this helps!

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