Updating to Gold

I have a silver membership, and whenever I try to update to gold, it says: Can't retrieve information from xbox live. Status code: 80190864

When I tried to update through the website it told me there was a glitch in the system. Anything I can try? Gamertag is chownmein


Question Info

Last updated July 5, 2018 Views 4 Applies to:

You may have a billing violation on your account. You can check this on https://billing.microsoft.com or call phone support.

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