We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
about a week ago a message popped up saying i needed to update my payment options, i then didnt this and it said it would take a while , a week later and it still wont let me play online , can anyone help.
Hey there Guido! Just to confirm, are you having trouble paying for content, or are you having trouble adding a payment method? If the latter, please visit
https://commerce.microsoft.com and confirm that all your information is current and correct (name, address, region, etc.) and that the information on your payment method matches this. If it all does
and you are still unable to add multiple payment methods and/or purchase multiple pieces of content, follow the links Vibroplex provided to get in touch with a billing agent.
If you are only having trouble with one payment method or one piece of content, let us know more about the situation an we'll see if we can help you out. Thanks!
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