Updating Acc info

Ive got a new mobile number due to my old 1 falling down toilet and ive tried changing it on my acc but it's telling it'll take until JUNE to change it but with my old number i cant access anything. How the hell do i change it without waiting till june???? someone please help, really doing my face in

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

You need to wait until that time. What is it exactly you are trying to update? If you call support often they can manually update account information. It would be good with more details though so we can try and help point you in the right direction :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If you have somehow forgotten the two other proofs then, yes, Microsoft Account security rules won't permit immediate changes of the phone number of the Microsoft Account proofs. You can, however, change the phone number for your billing contact information immediately by speaking to a Billing or LIVE agent.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.