updated xbox cant go connect to live

when i originally set up my xbox live id i was young and i set up parenta controls on it. i used another persons email as the parental control but their email got hacked and the password was changed so i wasnt able to access zune and other things and now that i updated my xbox i cant go back online because it asks for the password from that email how do i get rid of that email and just use my own

 

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Last updated July 4, 2018 Views 0 Applies to:

Try calling 1-800-4MY-XBOX and talk to customer service. This will be your best bet at resolving your issue!

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