UPDATE STOPPED: cannot read update from disk(help)

just recently bought a 360 for real cheap. got home and turned it on.

i get

"cannot read update from disc please reinsert and try again"

status code: 213B 351F 0F000 C000 0013

have tried external hdd micro usb anf going to try the cd next, i cant get past this screen to clear cache. just stays there, when i insert a usb device it starts the update then stops. tried internet cable connected. any suggestions?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

If the console is in constant loop update:

   With the console off, press and hold the sync up button

   While holding the sync button press the power button to turn on the console

   Continue to hold the sync button until the Console has booted up completely.

   During the boot process the console should clear any failed updates, allowing you to use it normally.

Then clear the cache and see if you can update then.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

thanX m8. actually fixed it on my own. went to work came back amd my 7 year got it to work. you guys hiring (lol) i will ask him tonight how he did it and spread the word.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Ya that info is only 1 place I have found, but that is the way to fix it ;-)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

please help me i have same problem

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

nothing happens from holding the sync button and turning on the console.the error is coming again

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You have to hold the sync button on the bottom of the console while booting.

Not the one on the controller.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.