Hey all I have a current model 250GB Xbox Kinect system. I turned it on today for the first time in a month or so, and it told me it needed a system update, so I let it go off to do it.
It downloaded and extracted the update ok but came up with the error code "396B-397F-A080-1200-D000-0034" and told me the update had failed. I tried to update a number of times with the same result and same error code.
Not to be outdone I headed off to the xbox support site and have tried everything suggested there including clearing the cache, reinserting the hard drive, and checking my network. As a last ditch effort I downloaded the USB installation file from the support site (SystemUpdate_14719_USB ), unzipped it onto a FAT32 formatted USB drive and updated my xbox as per the instructions on the support site.
Since doing the USB update I get the following message "A system update is required to sign in to Xbox LIVE, but the update is currently unavailable. If the problem persists, visit www.xbox.com/support".
My xbox now cant update or connect to live. looking at my system information it shows D:126.96.36.19919.0 K:2.0.1479.0, which are the same numbers as in the downloaded USB update file, so I assume the system has updated but something is still wrong. The Xbox support site isn't giving me any further help.
Anyone at all have any ideas or advice that may help to resolve my problem?