Update on October 6 for Preview Program Issue

I have a Thrustmaster TX Race Wheel, TH8A Shifter, T3PA-PRO Pedals, Leather 28 GT wheel on a RaceRoom simulator platform. My Xbox One is the Forza 6 Edition. After the update, my race wheel does nothing. It only responds when I push the Xbox Button, but I cannot move or select anything. If I go into a game with my normal controller, turn it off, and leave the wheel on, I cannot log the wheel in to use it. I am stuck with a $2000 race set up that I recently purchased before Forza 6, and I cannot use it. Please advise. I normally race daily after work and I am frustrated after 3 days of no fix or valid answer to what is happening or when I can use my investment again. Chat with support sent me here with no answers after 2 days and 2 different advisors.

GamerTag: BCG VIBROMASTER

Clan Leader: Basket Case Gaming

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:
Answer

Hey there.

You'll want to post this, and everything else preview related in the preview forums (forums.xbox.com/.../default.aspx) to ensure that the proper team sees your post and can help you out. Also, make sure you look at the list of known issues to see if there is a workaround.

If you haven't already, be sure to report any issues via the preview app on your console, so that all relevant data gets reported to Microsoft.

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