update issue

10-26-2015 preview member update 

started the update a 10:30 30 min into the update the console finished the download and apply phases and now 3/4 the way through the preparing phase it froze. Now 1:04am i am informed after waiting awhile for tech support to tell me that this is a problem that i have to post into a forum and wait an answer for. sounds like an epic fail on the part of the staff and an epic fail that I (beta tester or lab rat) would be taken care of. Ok off the rant. there is no error. no power outage. no net issue. and no help... weee fun way to waste time. canceling preview member status till they can learn to take care of the lab rats with a live chat at least. if i wanted forum tech support i would have a ps4.


Question Info

Last updated July 5, 2018 Views 0 Applies to:

Sorry to hear it.  However, if you are in the preview you should post to the preview forums for more assistance.


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