We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Yesterday I tried to download a game off the marketplace and got an error code (can't remember code) I also couldn't access my account setting (can't remember that code either) got onto xbox support. They got me to power down, power up. Delete my profile
and re download. Then they got me to erase my update by r1 l1 x r1 l1 x. The xbox then restarted and then started downloading an update. When the update finally finished downloading the console restarted, I was then prompted that the update had failed and
that an update was needed to access xbox live but it was not available. Xbox support then got me to try and update from USB. This made no difference and I was told my xbox needed to be repaired. Today I decided to buy a brand new xbox360. I plugged it all
in turned it on, connected it to the internet via wifi network. It started to download an update. When it finally finished, it restarted and I got the exact same message saying update failed. Xbox support got me to download the update again, still the same
problem and then was told to return the console to where I got from.
Console was brand new. There was no error code just a message, update failed, a system update is required to sign in to xbox live, but the update is currently unavailable. If the problem persists, visit www.xbox.com/support.
Got this message on my old xbox and the brand new one.
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