I'm on the same boat everybody else is! I went to play a game and was instructed to download an update. I did so but within a minute of it downloading I was told that the update failed. I tried again to no avail. I've seriously done everything the troubleshooting site has said... and I still get the same message. The status code I receive is 397D-0000-D080-0200-80007-2AF9. This just happened today, and I'm already tired of it.