Update failed

can't connect to xbox live on my console! I first have to download an update but keep getting an error update failed.. status code is 3CD6-3F4B-1380-0915-C000-0032.  I've tried clearing my cache and even tried recovering gamertag.


Question Info

Last updated July 4, 2018 Views 2 Applies to:

Hi there One! Sorry to hear your having update problems, as well as the delay in our reply. Let's see if we can get that fixed for you. : )

Alright first I would checkout this article on how to Troubleshoot console software update problems.

You have already tried solution 3, so that's good, but run through the other 4 possible solutions, and let us know how that goes.

If you need any more help, just post back and let us know. Cheers! 

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