Update Failed Status Code

Today's update failed, and I get the following Status Code:

3151-335a-b380-0402-c000-0001

What does it mean, besides I can't play my xbox on my birthday?

 

 

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

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If you modified your console, replaced any parts on it on your own, or repaired it at any unauthorized repair center, that code means that it detects unauthorized modifications of your console. Such modifications are a violation of the Terms of Use that you agreed to when you signed up for the service.

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If you haven't modified the console, please call Xbox support.

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I had it repaired last fall - the common overheating issues.  Being out of warranty, I took it to a local shop, and had an "unauthorized" repair performed.  How does that translate to my Xbox being rendered completely inoperable?  Violation of xbox Live's TOU, sure.  Now I can't even play single player games?  Please direct me to the contract I agreed to saying that if I get unauthorized repairs, then my machine will be rendered inoperable by Xbox Live.  I don't think any of this is fair to consumers - directing who you choose to fix your machine and turning it into a brick when the customer doesn't comply.  I will likely not come back to xbox if this isn't corrected.  I've been a loyal xboxer since 2002.  Guess it's time to move on to PS or PC

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That would be section 12 of the ToU.

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Im getting the same Code once my update fails. i havent moded anything on my xbox i havent done anything to it since i bought it except play it. Ive tried to get a hold of xbox support but they are impossible to get a hold of. Ive emailed them and got no respones and i try calling them and nothing happens. I think i might go to PS3 as well

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They will accuse you of modifing your console!!  I THINK THEY WANT THE OLD XBOXES GONE TO ELIMINATE THE JTAG HACKERS!!! Im all for that, but my girlfriends xbox was never modified bought it like 4-5 years ago at Walmart. This is horse crap!! no way am I going out and buying a new one! Call and cuss them everyday!!!!!!

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This is horse crap! They say my xbox has been modified and it hasent ever!!!!!!!!!!!!!!!!!! Its bone stock, they took it for a red rings repair two years ago and they are the only ones who have ever opened it!!!!!!! They blew me off on the phone too and after 2 hours on the line. Now this xbox wont even play any games or anything!!!!!!! BS XBOX BS!!!!!!!

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they are forcing people to go buy new ones.  She and I both have a xbox and one years memberships,

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I know man *** this *** im going to buy a ps3 or just play nintendo

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Mine just started this crap today. I was on the phone with them for hours, being transferred back and forth. No answers on the issue. They said a supervisor would contact me in 48-72 hours. I won't hold my breath, but I will demand my money back. How convenient that my account just renewed for a year only a month ago.

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