Update Failed 3151-0000-0080-0300-8007-2751

Turned the dang thing on and went to test my connection.  It got all the way to the link between my internet and XBL to receive a popup saying I need an update.  Try to install the update and I get that status code.  Apparently I need the update to get onto XBL but I also need XBL to receive the update?  Now I'm pissed.

 

Question Info


Last updated July 4, 2018 Views 278 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

16 feb update gave Slim users problems,like me.i installed it thro usb,which has fat32 file type thingy,4gb.it installed it,after that,i couldnt look at my friends list,it said:some xbox live content is unavailable temporarily,it will appear automatically when available.something like that.i also cant play live,or see my account,where i would do smthn to repair this.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i've got the same problem !!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

None of this is working at all....... about to flip out

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

The error code you put here is a networking error code. It is not a problem with your Xbox but with your internet connection. I had this happen to me while updating Netflix a few days ago and i just waited a day and it was fine because my router has times when its slow and times when its fast. I have a few suggestions

1. Just wait it out. Give it a day. Maybe try to stay off your computer and then try a few days later and test it.

2. Move your Xbox. If Your Xbox is in a basement or maybe hidden away in something just bring it out/up for a while and see what happens.

3. Get a better internet connection or maybe call your internet company and have them make sure your internet is fine and they could come check it for you as well

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Had same issue. Deleting profiles allowed the updates to take and resolved the issue.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i have an error 22fb-397f-b600-0402-c000-0001 can some one help mi out.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Greetings, DeadReckoning23. Can you please create a new thread by clicking the link here: forums.xbox.com/.../addpost.aspx ? Please be sure to explain your situation in full including the troubleshooting steps you have tried so far? This will enable us to provide you with the best support possible.
 

I would encourage anyone else who needs assistance to do the same.
 

In the future, please be mindful of the original post date of the thread. This will avoid the inadvertent bumping of months old threads. Thank you!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I had to format the HDD TO UPDATE....F***

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

The error code ending in C000-0001 means that you will need to contact phone support for assistance. In the future if you require assistance with any sort of issue please make a new thread instead of bringing back an old thread, it keeps  other people from getting responses that are just towards you.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Update failure

When the xbox tells you an update is needed, but the update will not complete properly.

There are four reasons this can happen.

1. There are some corrupted files on your harddrive or your harddrive does not have enough space left.

or

2. There are some previous downloads stuck in your download queue.  

or

3. There are some settings in  your router that are blocking the download.

or

4. Your account is not in good standing.

First try to fix number 1:    

Look at the contents of your harddrive and delete any files marked as corrupt.   Then whether you find any or not,  run the hard drive maintenance routine.

Harddrive cache clearing.  If there is not enough space, delete some demos or other files you no longer need.

try clearing the Xbox 360 Hard Drive cache.

With the Xbox 360 Hard Drive attached to the console, follow these steps:

a.  Locate the System section of the Xbox 360 Dashboard.  

b.  Select Memory, select Hard Drive, and then press Y to view the device options screen.

c. Select the Clear Cache option

Additional cache clearing

It is possible, that the console has a corrupt update download cache.

You can clear any failed updates by turning off your console, pressing and holding the small synch button next to the Memory Unit slots, and then turning on the console while still keeping the synch button pressed.

This will clear the update cache, and force the Xbox to redownload any failed update again.

To fix number 2:

Clear your download queue on xbox.com live.xbox.com/.../Queue you can always restart any downloads later.

Fix number 3:

If that does not fix the issue.  You will need to look at your router.   If you have a separate router and separate modem,   then try connecting your xbox directly to your modem;  just to get the updates.    Once you have the updates, you can connect it back to your router.    You may want to investigate the proper settings for your router to work fully on Xbox Live.

Fix number 4:

If connecting to the modem still does not fix the issue, check your account status for expired credit cards or other issues.

If all else fails:

You can also check the instructions at this site for other ways to install the update

support.xbox.com/.../system-updates.aspx

--------------------------------------------------------------------------------

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.