Underage account

hi i created my xbox live account a few years back and just now realized i did not enter my birth date correctly, because i cant play 1 of my games online. without losing all my achievements and things like that, how can i fix my birth date without creating a new account and starting all over? i do pay for my xbox live and these games and would like to play all of them online. i dont know what i entered my birth date as but im 21 years old 01/18/1990

 

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Last updated July 5, 2018 Views 180 Applies to:

Pretty sure you can't change it however you can promote your account.

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You can't now...that's what happens when you don't pay attention.  How could you have done that when you are asked twice to enter your birthday?  The only way around this is to buy another account and put in you correct b-day...if you are able.

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that good advice but i need help with my account how do i change it so every isn't muted and i can speak to other gamers? please help

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I don't think that will allow you to change the age. There is no way to change the age of an account. You can see if you can promote it to an adult account support.microsoft.com/.../945418

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If you have another over 18 account on the console, you may use that as a "Parent" account and then you can authorise a DOB change on the underage account.

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