Under advisement, new thread at request of support.

Inquiring as to the status of my brother's account, the army force. 
Error message on console reads:
"Sorry, something is wrong with your account go to https://account.live.com for help. Code: 8015D003"

Upon trying to log into his live mail account however, he is met with the message:

"Your account has been temporarily blocked

Someone may have used your account to send out a lot of junk messages or done something else that violates the Microsoft Services Agreement.
What do you need to do?
Please contact Customer Support.  We'll ask you some questions and help you make sure your account is secure."

I am on the phone with support now, and they requested that I post here. 



Question Info

Last updated July 5, 2018 Views 0 Applies to: