i have a service request number: 1157520287

the investigation is over and you guys gave me nothing in the email. the only thing i received in the email is how to get my account back.

and i have a gamertag that was sending messages back and forth between my account and that gamertag. his gamertag is [mod removed]. THAT gamertag and my gamertag were playing halo 3 on july 7th between 12am and 3am central time. PLEASE reply back. im doing my own investigation on this to see who did this. 


Question Info

Last updated July 5, 2018 Views 5 Applies to:

The forums are not the place to report offenders on XBL. Please use the tools on your console to file a complaint against the offending messages. Also, it is against forum rules to name and shame other players on the forums, regardless of what they have done.


If you had an Unauthorized Access Investigation done and are not satisfied with the results you will need to contact phone support to discuss the issue to see what they recommend you do from there.

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