I'd like the check the status of my claim. Reference #1163672135. Account name is EarthDogJon. Thank you.
You'll have to call support to find out the status.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.
To be honest, don't expect any help, MS have buried their head in the sand and have no interest in dealing with the hacking issue.
Geordie - again, I'm going to say I understand your frustration, but this isn't a helpful post. The OP can call Phone Support to get a status update on their UA claim. support.xbox.com/contact-us
If your lucky enough to be in the UK, contact MS HQ in Reading, your local MP and Berkshire trading standards, I did that and got my account back in just 25 minutes.