Unauthorized access on account

Hello,

I'd like the check the status of my claim. Reference #1163672135. Account name is EarthDogJon. Thank you.

 

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Last updated July 5, 2018 Views 10 Applies to:

You'll have to call support to find out the status.

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To be honest, don't expect any help, MS have buried their head in the sand and have no interest in dealing with the hacking issue.

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Geordie - again, I'm going to say I understand your frustration, but this isn't a helpful post. The OP can call Phone Support to get a status update on their UA claim. support.xbox.com/contact-us

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If your lucky enough to be in the UK, contact MS HQ in Reading, your local MP and Berkshire trading standards, I did that and got my account back in just 25 minutes.

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