Back on 1 Oct 2011 I found my account was hacked. I had points purchased and some things purchased from the store. Then my account was transferred to Russia. Luckily I noticed this the day it happened. Got all my cards canceled and recovered my gamertag to my console and changed my password on my windows live account and got the region changed back to the US. However I STILL can't use my gamertag online or my phone or my zune software. 25-30 days huh? Why is this taking so long and how much longer is this going to take? I would appreciate a response from an admin.