Okay, so basically, (problem 1) I turned on my xbox a few days ago to be greeted with:
"Your membership is suspended until you update your payment option. We'll charge your payment option and reactivate your membership after you update your account but there may be some delay....."etc
Not sure why this happened. But I try updating anyway.
So I go "update payment option" and add a new card (was previously using my paypal) and restart the xbox to find the same message. 2 days pass and I am still getting this message.
THEN (problem 2) I go to xbox.com to see if ! can update my payment on there. I get a message from microsoft:
"We don't recognise the PC you're using. We want to make sure this is you. To continue, please sign in using one of the following PCs instead: *brokenlaptop*"
So now it wants me to log in from a laptop that no longer exists. SO I "update my info", and make THIS laptop my number one. (I think)
I get the message "This info will be deleted from your account on 2/5/2013". I try to go update my payment option again and get the same "We don't recognise the PC you're using" message.
So please tell me, am I completely stuck from doing anything until 2nd March?! or 5th Feb?! either is pretty darn unacceptable!
Is there any other way I can gain access to my Xbox Live at least? Or am I a complete idiot that is missing something obvious?
Wrote this in a rush so sorry if it's unclear lol. Help is tremendously appreciated!