Unable To Transfer Content License

I am trying to transfer my content licenses to a new console. I follow the instructions from the License Transfer option on Xbox.com, sign into LIVE and then click "Next" but nothing ever happens. Can you please transfer the licenses? 

Thanks!

 

Question Info


Last updated July 5, 2018 Views 6 Applies to:

If you experience an issue using the tool online to transfer your licenses, you may need to contact Xbox Support and have a manual license transfer processed. support.xbox.com/.../call-us.aspx

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In the future, don't post your serial number on here either :/

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Xbox Support told me to come here, which is why I posted that information. No one could really do anything with it anyway.

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The problem is all anyone here can tell you is that if the online tool isn't working then you'll need to get the Support line to do it for you.

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Are there no Microsoft employees on these forums?

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[quote user="TheBreenis"]

Are there no Microsoft employees on these forums?

[/quote]

 

There are.

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There are MS employees on these forums but you have already been given an answer as to what you need to do. The sooner you call support about it the sooner you can get back to gaming. Or you can wait a day or two or three for an MS employee to happen along your post and then tell you the same information. Actually forum support has been good at responding within a few hours if even that, but why wait when you can get it done now by phone? 

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