Unable to switch my gamer tag from one WLID to another

I initially signed up for Xbox Live using my Gmail account as Windows Live ID (WLID). Now I have a new WLID which I use for accessing Hotmail and other Windows Services. I have been trying to switch my WLID from my original Gmail-associated WLID to my new Hotmail-associated WLID. But I get an error when I attempt to do so.

I got in touch with a representative through chat, and we went through several procedures. After unsuccessfully attempting to switch, he had me remove the gamertag on my new Hotmail-associated WLID (which was some dummy gamertag) and attempt the switch again. Unfortunately, no dice.

He then said to wait 48 hours and attempt again. No luck.

Any help?

Thanks,

IronChavito

 

Question Info


Last updated July 5, 2018 Views 6 Applies to:

You need to contact WLID support regarding this issue.

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So your hotmail is not currently associated with a gamertag, right?

You might run into a thirty day limitation, but you should be able to just sign in on the console, go to the settings and account sections. Third panel is labeled your information. Choose windows live id at the top and change. It'll ask for current pass word and new email and password.

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Gob1zku, do you know how I get in contact with WLID Support?

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Hey there Chavito, you can get in touch with WLID support by way of this password reset page. :-)

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