unable to statrt xbox live because my email is attached to another console

when i try to create profile for xbox live, i enter my hotmail account and it tells me its being used on another console. that console belongs to son.

 

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

So just create a new hotmail/live email account and proceed.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hello,

That means that the e-mail you are attempting to use is actually being used as an Xbox LIVE account. If your trying to create a new account it needs to be with a new e-mail address. If you are attempting to download the profile that you have made on Xbox.com then you need to just push the middle button on the Xbox 360 controller and go to Download Profile.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.