We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
That means that the e-mail you are attempting to use is actually being used as an Xbox LIVE account. If your trying to create a new account it needs to be with a new e-mail address. If you are attempting to download the profile that you have made on Xbox.com
then you need to just push the middle button on the Xbox 360 controller and go to Download Profile.
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