unable to spend MS points on other gamertags

I have the family gold membership with three active gamertags one known as "Th3DirtBall" that gamer tag cant use Microsoft Points for 

a. I need to put in a password ( which is for this email address [MOD REMOVED] I have no pass word for this email address nor I was sent

can you please help me out with this I would greatly be thankful 


Question Info

Last updated July 5, 2018 Views 0 Applies to:

Hey there!  So it sounds like there might be a couple issues here. So your other account can't use MSP?  What exactly happens when you try to use MSP?  Including the specific error can help!  As for the password, are you looking for the confirmation code? You can also update your proofs and have it sent to a mobile number: http://xbox.com/proofs

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