Unable to sign in due to security problem

This is to response to mister fizzel . I can't try shade solution because I don't have a usb stick I only have sdcards My exact problem is. When I try to sign in it asks for my email and password when I did it said they wrong.I then went to Xbox.com and signed in with no problem I then changed the Password on my account . Then when I tried again it said this Sorry there was a problem. Please try again later. Code: 80151006 The solutions I tried Solution 1 did you recently sign up for 2 step verification I have not signed up for this. Solution 2 verify your Microsoft account security information I tried this , Solution 3 clear system cache I tied this Solution 4 move then redownload your Xbox live profile I can't do this as I don't have a USB stick Solution 5 reset your xbox360 console I tried this Solution 6 delete then redownload system updates could not do this I don't have USB stick
 

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Last updated July 5, 2018 Views 1 Applies to:

Hey WiserTERRY. You will want to post this in the original thread you were talking to Mister Fizzle in.

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you can try clearing the system cache 3 times in a row and then try downloading your profile  and see can you sign in

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Quantumleap thanks but it didn't work for me.

Mister Ohnaka I made this thread because Mister Fizzel asked me to make a new thread .

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Hi there,

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try the following steps, it should fix this issue. Be sure to do these steps in the exact sequence

Only continue with these steps, when you are able to login at www.xbox.com with your account without any problems and you do see the correct gamertag etc. Also make sure you don't have any connectivity issues with xbox live.

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1. Check account.live.com/.../manage to see if at least two security proofs are setup and verified. A phone number and alternate email would be best

2. Delete your profile from the console, be sure to delete only the profile, to do so check this link: support.xbox.com/.../profile-move-delete

3. Clear the console cache, see this link for the how to: support.xbox.com/.../clear-system-cache

4. Turn the console off.  

5. Turn the console on.  

6. Clear the console cache one more time

7. Redownload your profile.(See the same link as 2.) you might have to enter the security verification afterwards and all should be fine again.

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