Unable to set child safety settings

I'm logged into my xbox one as a parent account and have added my sons account to our family and then selected his account to change the safety settings.   Lik e the instructions here: http://support.xbox.com/en-US/xbox-one/security/add-family-member  I am not able to set any sort of child settings though, all I get is "sign in as Cameron" to see the rest of Cameron's settings.  

His account is a child account of mine and I have verified this by signing into familysafety.microsoft.com to confirm.

Please help.

 

Question Info


Last updated July 5, 2018 Views 9 Applies to:

Both the Parent Account and the Child Account must be signed in in order for you to change the settings.  Sign in to both accounts and then make sure the child account is the active one before you head to Settings>Privacy & Security to change them.

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This defeats the whole purpose as I don't want my child to have the ability change his own settings.  According to the xbox one instructions you should be able to change the child settings while logged in as the parent, the instructions state specifically to  login as the parent.

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Yes, and the child will not be able to change the settings unless you are logged in.  To change the settings both accounts must be logged in at the same time otherwise they cannot be changed.

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You also can set some online safety settings via www.xbox.com

1. www.xbox,com
2. Log in with your user (parent)
3. Click "MY ACCOUNT"
4. Select "SECURITY, FAMILY & FORUMS"
5. And select "ONLINE SAFETY ON XBOX ONE / XBOX 360"

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