Unable to recover profile

Everytime I try and recover my gamertag I just get the message " Can't recover your profle." whenever I go to recover it on my xbox. When I first tryed signed into xbox.com to see what the problem is I got this message

Uh oh... that shouldn't have happened. It appears you've found a glitch in the system.

Anyone have an idea on what might be wrong?

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:

well, maybe try to delete it on your xbox but hit delete only and then try to recover it. Or maybe try reseting your password, because who knows maybe you have the wrong password.

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I moved the xbox to a different room and it worked. Weird.

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