Unable to recover profile.

Does anyone know why i get this message when i try to recover my account? I can sign in fine on xbox.com
I've tried doing a couple things like clearing the cache and making sure i had no date from the profile on my xbox but still i got nothing.

Any ideas?
Here is a snapshot of the screen i get when i try recover my profile (Gamer tag = Diffuser)

http://i824.photobucket.com/albums/zz162/HC_ToTz/IMG_20110621_171915.jpg 

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

I'm currently experiencing this same thing :/ no solution i have found

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